Conditions of Use

Welcome to Aya Connect! These Terms of Use (“Terms”) govern your access to and use of our grocery and food delivery platform. By accessing or using our services, you agree to these Terms. If you do not agree, please refrain from using our platform.

1. Definitions

"Platform" refers to Aya Connect, including the website, mobile applications, and related services.

"User" refers to anyone accessing or using the platform.

"Services" include grocery and food delivery, order placement, tracking, and related features.

2. Eligibility

Users must be at least 18 years of age.

By using our platform, you confirm that the information provided during registration is accurate and up-to-date.

3. Account Registration

Users are required to create an account to place orders.

Keep your account details confidential. You are responsible for all activity under your account.

4. Services

We connect users with grocery stores, restaurants, and delivery partners.

Availability of products and services may vary depending on location.

Orders are subject to acceptance by the store or restaurant.

5. Pricing and Payments

Prices for items are listed on the platform and may vary based on location and availability.

Payment must be made via the available payment options (credit/debit cards, digital wallets, etc.).

Any taxes or additional charges will be clearly specified at checkout.

6. Delivery

Delivery times are estimates and subject to change due to traffic, weather, or other unforeseen circumstances.

Users are responsible for providing accurate delivery details.

7. User Conduct

Users must not:

Use the platform for unlawful purposes.

Post abusive, defamatory, or misleading content.

Interfere with the platform’s operations.

8. Intellectual Property

All content on the platform, including text, images, and software, is the property of Aya Connect. Unauthorized use is prohibited.

9. Liability

We act as an intermediary between users and vendors. We are not liable for product quality, delays, or issues caused by vendors or delivery partners.

Our liability is limited to the extent permitted by law.

10. Privacy

Our use of your data is governed by our Privacy Policy, which you can find [here/link].

11. Changes to Terms

We may update these Terms at any time. Continued use of the platform after changes constitutes acceptance of the updated Terms.

12. Termination

We reserve the right to suspend or terminate access to the platform for violations of these Terms.

13. Contact Us

For questions or concerns regarding these Terms, contact us at:

Email: kalusokawo@gmail.com

By using our platform, you agree to these Terms of Use. Thank you for choosing Aya Connect!